1. Knock on the door and request permission to enter the room of the institutionalized patient.

2. Introduce yourself.

3. Try to achieve privacy.

4. Make sure the patient is comfortable.

5. Communicate at eye level or lower.

6. Remove distractions (loud television, radio, relatives, and friends).

7. Clarify the purpose of the interview.

8. Obtain the patient’s permission for the interview.

9. Verify the patient’s name and correct pronunciation.

10. Address the patient by the appropriate title.

11. Maintain eye contact with the patient.