Refund Policy


What is the return policy?
Digital items and subscriptions can NOT be returned.
Physical Returns are accepted within 30 days of purchase. You must contact Customer Service prior to returning your order.

What if the wrong physical item is sent, or the product is defective?
If you get the wrong item or defective product, please contact Customer Service for help with your order.

Can custom physical items be returned?
All personalized or custom products are final sale and can NOT be returned.

Is return shipping free?
No, return shipping fees are not covered.

How long do refunds take?
It may take 7-10 business days before the process of the return payment begins.