Obtain feedback from the patient
COMMUNICATION SKILLS
Ignoring emotion displayed by the patient.
HINDERING BEHAVORS
Speaking too quickly or too slowly or mumbling
HINDERING BEHAVORS
Attend to patient cues (posture, tone of voice, affect).
COMMUNICATION SKILLS
Invite the patient to ask questions
COMMUNICATION SKILLS
Answer patient questions
COMMUNICATION SKILLS
Use transitional statements and summarization.
COMMUNICATION SKILLS
Close the interview.
COMMUNICATION SKILLS
Asking multiple questions
HINDERING BEHAVORS
Asking rapid-fire questions
HINDERING BEHAVORS
Perpetuating cultural barriers
HINDERING BEHAVORS
FIP GUIDELINES FOR THE LABELS OF PRESCRIBED MEDICINES
The purpose of a label for prescribed medicine is:
To describe and identify it
To contribute to optimal therapeutic outcome and to avoid medication errors
To achieve appropriate handling and storage
To allow the product to be traced if there r problems with either the manufacturing, prescribing or dispensing process
These recommendations are applicable, whether the dispensing process is from bulk packs or by using individual patient prepacks supplied by a manufacturer
INDIVIDULAISED PRIMARY PATIENT INFORMATION
Pharmacies/dispensing agencies should individualize the pack of the prescribed medicine by use of a
pharmacy label.
Individualized information should be put on the inner packaging.
Name of patient
Dosage instructions
Indication or intended use
PRIMARY PATIENT INFORMATION ELEMENTS :
General information:
Name of medicine
Strength
Warnings and directions for use (if necessary)
GOOD LABELLING OF PRESCRIBED MEDICINES-GLPM
The following label elements, in no particular order of priority, are considered (blank) for Good Labelling of Prescribed Medicines (GLPM):
OPTIMAL
This may be the generic name
PRODUCT NAME
Preferably adjacent to the product name.
GENERIC NAME OF ACTIVE INGREDIENT (S)
GENERIC NAME OF ACTIVE INGREDIENT (S)
(blank) should be used, and the chemical form relevant to the strength
The International Nonproprietary Name (INN)