• Refers to any activity in response to a drug information request or query from healthcare professionals, organizations, committees, patients and other individuals with the goal of providing carefully evaluated, evidence-based drug information and recommendation to support medication use practice, enhance quality of patient care, improve patient outcomes and ensure prudent use of resources; • Providing DI to patients, caregivers, and health care professionals. • Creating and maintaining currency of a variety of print and online educational resources for patients (e.g., tip sheets, pamphlets) and health care professionals (e.g., in-service documents, newsletters) on topics such as optimal medication use, general health, or select clinical questions. • Educating health care professionals on safe and effective medication-use policies and processes, including development of resources to communicate this information. • Leading or participating in continuing education services for health care professionals. • Leading or participating in continuing education services for health care professionals. • Precepting and educating pharmacy students. • Participating in quality improvement research projects and drug cost analyses. • Contributing to the biomedical literature and providing peer review for other contributors.