A. Based on a Complaint

1. A written complaint under oath shall be filed by any person against a pharmacist with BOP. The complaint shall be in () copies complaint with supporting documentary evidences and/or affidavits of witnesses. The respondent shall be furnished with a copy of the complaint and its attachments

2. Respondents shall submit a reply with supporting documentary evidences and/or affidavits including witness/es within () calendar days from receipt of the complaint

3. The BOP hears and investigates cases arising the violation of the Pharmacy Act, its IRR, Code of Ethics, and other laws relevant to the practice of pharmacy. It may issue ()()() to compel attendance of respondent (s) and/or witnesses