is done to help employees,

whether new or old, to meet the

changing demands of their jobs. It

benefits both the employees and the

organization as it can improve the

quantity and quality of work done by

the employees. It can also make the

job more interesting and meaningful

and boost the employees' morale and

sense of accomplishment (Holdford,

2003). Excellent pharmacy service

organizations invest in the training and

development of their employees.

Training and development serve

different purposes.v