Study Set Content:
is of
critical importance to the staffing
process. By having well-thought-out
policies, both management and
prospective employees will understand
what employment with the pharmacy
means.
Establishing employment policies
Pharmacists, of course, have to
be licensed and must adhere to
the requirements for continuing
education.
1. Licensing and registration.
The number of hours an
employee works, per week. This
also includes the time and
method of payment for regular
hours and overtime work.
Hours
The bulk of a person's earnings
comes from a base salary or
wage and incentives, such as
bonuses. Competitive wages
must be paid to attract and
retain competent personnel.
Compensation
Health insurance, discounts on
merchandise, pension plans,
and other benefits play a major
role in staffing, particularly in
attracting new employees and
retaining existing ones.
Fringe Benefits
How long will vacations be?
When can they be taken? While
it is important for employees to
have vacation time, such
scheduling cannot be allowed to
disrupt the operation of the
business. Fortunately, in the
case of most chain and
independent pharmacies, fewer
prescriptions tend to be
dispensed during summer
months which makes it easier to
schedule vacations.
Vacations
To what extent will employees
be allowed time off for personal
needs, emergencies, holidays,
birthdays, etc? These are
important to consider, as these
occurrence can disrupt regular
operations.
Time off
Each employee should be given
adequate may training for the
job. In a small pharmacy,
responsibility for training is often
handled by the owner. In chain
and hospital settings,
professional training staffs may
be in place to undertake this
function.
Training
Some training components can
be done through off site-
education programs sponsored
by national, state and local
associations, pharmacy
schools, etc.
Training
Conflicts between and among
employees are bound to occur. The
best course of action is to plan for
them and establish a procedure for
handling grievance cases in an
expeditious manner.
Grievances
A major consideration in the
staffing process is whether higher-
level positions can be filled from
within the pharmacy. Promoting an
insider as opposed to hiring an
outsider is a sensitive matter, and
one factor that affects the
pharmacy's ability to retain good
employees.
Promotion
Will there be a review of employee
performance? What factors will be
included in such a review? How will
the reviews be used?
Personnel review
Clearly written policies must be
developed to make the termination
as clear as possible from both an
operational and legal standpoint.
Termination
is the process of
attracting job candidates with the
right characteristics and skills to fit
job openings.
Recruitment
Its purpose is to narrow down a
wide spectrum of prospective
employees to a relatively small
group of applicants from which one
(or possibly more) individuals will
be hired.
Recruitment
The preferred recruiting method
is
to begin with a large number of
potential job candidates and then
give serious consideration to a
much smaller number. However, if
few candidates are available, the
recruiter must either be less
selective or not fill the position.
Recruitment activities start with a
comprehensive and intensive
understanding of the position to be
filled so the wide e of prospective
employees can be logically
narrowed.
is
determining a job description (the
activities the job entails) and a job
specification (the characteristics of
the individual who should be hired
for the job).
Job analysis
(the
activities the job entails)
Job description
(the characteristics of
the individual who should be hired
for the job).
Job specification
